Call 111 for when it is less urgent than 999
Type Text Talk for Deaf or Hard-of-Hearing People
The 111 service is also available via typetalk on number 18001 111
When do I use it?
People should use the NHS 111 service if they need help or advice urgently but it’s not a life-threatening situation. You should call 111 if:
- it’s not a 999 emergency;
- you don’t think it can wait for an appointment with your GP; or
- you don’t know who to call for medical help.
For less urgent health needs, you should still contact your GP or dentist in the usual way, and for immediate, life-threatening, emergencies please continue to call 999.
What if I have already been given a number to call for a condition I have?
If you are already receiving healthcare and a health professional has given you a specific telephone number to call when you are concerned about your condition, please continue to use that number.
What if I live outside Oxfordshire?
The NHS 111 service is not available everywhere in the UK. If you are outside of
Oxfordshire, please contact NHS Direct on 0845 4647.
Information in another language?
To download NHS 111 information in a different language please visit NHS Choices website - http://bit.ly/JIAzHX
If for any reason, you aren't able to get connected to NHS 111 then call 0845 3458995
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
